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For independent clinics and practices

Handle routine calls without interrupting the person in front of you.

Ring reception during opening hours. When staff cannot answer, take a message or let an optional AI receptionist handle approved administrative questions and new booking requests.

14 days free, with 60 minutes included. After that, from £89.99 a month incl. VAT. No card needed to start. See pricing

14-day free trial with 60 minutes included. One trial per account. A UK mobile is verified before your number goes live. Cancel any time during the trial and you pay nothing. Annual plans are 10 months’ price for 12.

OPEN

Ring receptionYour team answers when available.

BUSY

Handle routine adminTake approved details or a new booking request.

CLOSED

Give clear instructionsUse your closed message, voicemail or assistant route.

Administrative calls only

Keep clinical judgement with your team.

The assistant should answer from information you approve and take messages. It is not a clinician and should never diagnose, triage or give medical advice.

1

Set opening and closed hours

Make the expected outcome clear for both parts of the day.

2

Approve routine information

Services, location, access, prices and preparation instructions can come from your supplied knowledge.

3

Escalate safely

Use a person, voicemail or clear emergency instruction whenever the call is outside the assistant's role.

Clinic questions

Safe boundaries for routine calls.

Can it give medical or clinical advice?

No. Keep its instructions to approved administrative information and tell callers how to reach an appropriate professional or emergency service when needed.

Can it take a new appointment request?

Yes. With a Google or Microsoft calendar connected and bookings switched on, it can book routine appointments into free slots using your booking rules. Without a calendar, it collects the service, preferred time and contact details for your team to confirm.

What information is saved after a call?

Depending on your settings, the portal can show captured details, a summary and transcript. Recording is optional. Configure retention and access to suit your own privacy obligations.

Give routine calls a clear, controlled path.

One UK number included with every AI plan, or £5/month for a standalone number. All prices include VAT.