Handle routine calls without interrupting the person in front of you.

Ring reception during opening hours. When staff cannot answer, take a message or let an optional AI receptionist handle approved administrative questions and new booking requests.

Create your account Call the live demo

OPEN

Ring receptionYour team answers when available.

BUSY

Handle routine adminTake approved details or a new booking request.

CLOSED

Give clear instructionsUse your closed message, voicemail or assistant route.

Administrative calls only

Keep clinical judgement with your team.

The assistant should answer from information you approve and take messages. It is not a clinician and should never diagnose, triage or give medical advice.

Set opening and closed hours

Make the expected outcome clear for both parts of the day.

Approve routine information

Services, location, access, prices and preparation instructions can come from your supplied knowledge.

Escalate safely

Use a person, voicemail or clear emergency instruction whenever the call is outside the assistant's role.

Clinic questions

Safe boundaries for routine calls.

Can it give medical or clinical advice?

No. Keep its instructions to approved administrative information and tell callers how to reach an appropriate professional or emergency service when needed.

Can it take a new appointment request?

Yes. It can collect the service, preferred time and contact details for your team to confirm. It should not promise availability.

What information is saved after a call?

Depending on your settings, the portal can show captured details, a summary and transcript. Recording is optional. Configure retention and access to suit your own privacy obligations.

Give routine calls a clear, controlled path.

Create your account Explore the portal first

One UK number included with a paid AI plan, or £5/month for a standalone number. VAT included.