Keep enquiries moving when the team is on viewings.

Ring the office when someone is available. When the team is out or the office is closed, take a structured message or let an optional AI receptionist capture viewing, valuation and maintenance enquiries.

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OPEN

Ring the officeYour team answers when available.

BUSY

Capture the enquiryProperty, caller, request and callback details.

CLOSED

Use your closed routeTake a message or give approved information.

A simple property call plan

Use the same number in and out of the office.

The assistant answers only from information you supply. It can gather a useful handover without pretending to know live property status, legal detail or maintenance responsibility.

Set office hours

Choose one route for open calls and another after closing.

Choose the office or mobile

Forward to the phone the team already uses.

Collect the right fields

Ask for the property reference, enquiry type and best way to call back.

Property questions

Useful handovers, clear limits.

Can it arrange a viewing?

It can take a viewing request, including preferred times and contact details. Your team confirms anything that depends on vendor, tenant or property access.

Can it tell callers whether a property is still available?

Only if you keep that information in the approved knowledge source. There is no direct property-management integration, so use a message when live status needs checking.

Can maintenance emergencies go to a person?

You can use instructions and a transfer number for the cases you define. Always keep a fallback and make emergency guidance clear in your closed route.

Give every property enquiry a clear next step.

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One UK number included with a paid AI plan, or £5/month for a standalone number. VAT included.