Home / Restaurants

For restaurants and cafés

Keep service moving while calls follow your rules.

Ring the venue when someone is free. During a rush, use voicemail or an optional AI receptionist for approved opening, menu and access information, or to take a new booking request.

OPEN

Ring the venueLet staff answer when service allows.

BUSY

Take useful detailsParty size, preferred time and callback number.

CLOSED

Use your closed routeGive accurate hours and a clear next step.

A simple restaurant call plan

Set the information once, then keep it accurate.

Provide the hours, address, accessibility, menu notes and booking rules the assistant may use. Do not let it guess about allergens, availability or special requests.

1

Choose when the venue rings

Use the same number for lunch, dinner and closed hours.

2

Approve routine answers

Give callers only the information you maintain.

3

Keep exceptions for a person

Take details for allergies, large parties or anything needing confirmation.

Restaurant questions

Clear answers without over-promising.

Can it answer allergy questions?

It can repeat precise information you have approved, but it should never infer whether a dish is safe. Configure it to take details and ask your team to confirm.

Can it take a table-booking request?

Yes. It can collect the party size, preferred time, contact details and any requests for your team to confirm. It does not integrate with a table-management system.

What if a caller needs a person?

The assistant can choose the right saved UK transfer number when your rules say it should. If nobody answers, use a saved fallback such as taking a message.

Give every service-time call a clear outcome.

One UK number included with a paid AI plan, or £5/month for a standalone number. VAT included.