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For independent shops and online sellers

Keep serving customers without guessing on the phone.

Ring the shop or your mobile when you are open. When nobody can answer, use voicemail or an optional AI receptionist to repeat approved information and take order or product questions for your team.

14 days free, with 60 minutes included. After that, from £89.99 a month incl. VAT. No card needed to start. See pricing

14-day free trial with 60 minutes included. One trial per account. A UK mobile is verified before your number goes live. Cancel any time during the trial and you pay nothing. Annual plans are 10 months’ price for 12.

OPEN

Ring the shop or mobileAnswer on the phone you already use.

BUSY

Take a useful messageCapture the product, order reference and callback details.

CLOSED

Use your closed routeGive accurate hours and a safe next step.

A simple retail call plan

Answer from your information, not assumptions.

Add opening hours, delivery guidance, returns policy and common product information. Live stock, order status and refunds stay with your team unless you supply a separate verified process.

1

Choose where open calls go

Ring the shop, an office or a mobile.

2

Add reliable customer information

Use your website and approved notes as the assistant's knowledge.

3

Take details when data is live

For stock, orders or account questions, capture enough for a person to check.

Shop questions

Useful answers with a person in the loop.

Can it see my live stock or orders?

No direct shop or order-system integration is included. It can answer from information you provide and take a message with an order reference for your team to check.

Can it promise a refund or delivery date?

Only repeat a policy or fixed timescale you have approved. Configure it to take details whenever a person needs to inspect the order before making a decision.

Can a caller be transferred to me?

Yes. The assistant can choose from your saved UK transfer numbers according to your instructions. If you do not answer, a saved fallback keeps the call from reaching a dead end.

Give product and order calls a clear next step.

One UK number included with every AI plan, or £5/month for a standalone number. All prices include VAT.