Website terms
Last updated: 31 August 2026
Who operates this website
SimplyAnswered is a brand of JMB Technology Ltd, a company registered in England and Wales under company number 15525231. Our registered office is 20 Wenlock Road, London, England, N1 7GU, United Kingdom.
What these terms cover
These terms cover your use of the public marketing website at www.simplyanswered.co.uk. If you create an account, buy a number or use a phone service, the separate SimplyAnswered service terms apply.
The service terms and portal privacy notice are authoritative for assistant calls, recordings, transcripts, account data and their retention.
Information on this website
We try to keep product descriptions and prices clear and current. The price and service summary shown in the portal immediately before you buy or enable something is the authoritative offer for that transaction. Examples of call plans and conversations are illustrations; your result depends on the settings and business information you approve.
Acceptable use
You must not misuse the website, try to gain unauthorised access, introduce malicious code, interfere with its operation, or use it unlawfully. Service-specific restrictions are in our Acceptable Use Policy.
Links and availability
This website links to the SimplyAnswered portal and may link to third-party services. We are not responsible for third-party websites. We may update or temporarily withdraw this marketing website without notice. This does not change an existing customer's service rights.
Intellectual property
The website, SimplyAnswered name, artwork and original content are owned by JMB Technology Ltd or used under licence. You may view the site and share links to it, but you may not copy or republish substantial parts for commercial use without permission.
Liability
Nothing in these terms excludes liability that cannot lawfully be excluded. To the extent permitted by law, we are not responsible for losses caused solely by relying on general marketing information instead of the service description and price shown to you when ordering.
Law
These website terms are governed by the laws of England and Wales. The courts of England and Wales have jurisdiction, subject to any mandatory consumer rights that apply where you live.
Contact
Website or sales questions: [email protected]
Customer support: [email protected]